Friday, January 01, 2010

Happy New Year!

2010, What a nice round number, yes? I am personally excited and looking forward to the new year and the opportunity to serve my customers in the timely and efficient manner you have come to expect. Quality remains the number one focus, followed by fast order fulfillment.

The year past was, no sugarcoating it, one of challenges! The economic mess affected most everyone. My business was affected, but because of its small size and niche focus, is in a position to capitalize on the less than efficient companies that have, and will, fail as the mess drags on.

The Relentless Improvement business model and financial position is strong. The business will be around for many more years!

I want to make a point to thank the loyal customers of Relentless Improvement LLC for your trust and support. Without you, this business does not exist.

Happy New Year and best wishes to all!

Pete Hitesman
Relentless Improvement LLC