Monday, September 12, 2005

Performance Words, Performance Actions

I am a firm believer that you judge a person or company by their actions. Not their words. Performance separates the poseurs from the players. Our shopping cart is up and running fine however our new home page, hosted by a company that guarantees 99.99% uptime, is not up.

The reason is the Los Angeles power blackout. But when 99.99% are the words then nothing else matters. Only performance. The change will be invisible to you, my Customer, but I am looking at new hosting companies right now. It is intolerable that you cannot access our homepage for even 10 minutes.

Sorry for the inconvenience.


(Edit- Tuesday: We are switching to a new host with multiple redundant servers in different geographic locations. iPowerWeb failed as a web page host when we needed them. This related to the Los Angeles blackout yesterday. It is our goal to be available to our Customers 100% of the time.)